This privacy policy sets out how VROOM! uses and protects any information that you give out when you use this website. VROOM! is committed to ensuring that your privacy is protected.

Should you chose to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

VROOM! may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 May 2015.

What we collect

We may collect the following information:

We do not store credit card details and we do not share user details with any 3rd parties unless we have the user’s explicit consent.

When you can expect to receive communications from us

When you register an account with VROOM!, we will only contact you in the following circumstances.

These are important messages that we need to send to you to ensure smooth running of the service, however you can unsubscribe from these messages at any time. When you unsubscribe you we will not be able to contact you which means you may miss important messages.

When you sign up through an organisation’s VROOM! sign up page or connect with another organisation on VROOM!, your details will be shared with this organisation. These organisations may also send email to you through VROOM!.

If we have your permission then we may also:

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You have ultimate control over your information and how we use it.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Well Informed Limited, Suite 235, 77 Beak Street, Soho, London W1F 9DB.

If you believe that any information we are holding on you is incorrect or incomplete, you can either change this yourself by signing into our website and using the account management features. Any changes you request will be updated immediately.